Description

This 1-day Retail Operations programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Retail Operations concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Cross-functional professionals and project teams

Course Content

Course scope
Duration 1 day
Format Online / Virtual
Location Online
Pax 10 - 30

Provider

Emerald Corporate Academy

Emerald Corporate Academy

Emerald Corporate Academy is a Malaysian corporate training provider delivering Compliance & Legal, Finance & Accounting and Quality & Process Improvement programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Anand Ng

Anand Ng

Lead
NIOSH SHO CFA

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Vino Lee

Vino Lee

Co Trainer
PRINCE2 Practitioner CFA

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Adrian Zulkifli

Adrian Zulkifli

Assistant
Certified DiSC Facilitator ACCA

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 2 reviews
Hafiz Idris
04 Jun 2026

Exactly what our team needed. Clear takeaways and confident delivery.

Hafiz Kamal
30 Mar 2026

Great content and hands-on exercises. A little rushed near the end, but solid overall.

Retail Operations
Starting from
RM 4,800.00
Per Group
Claimable
Duration1 day
FormatOnline / Virtual
LocationOnline
Pax10 - 30
SchemeSBL-Khas
Programme ID10042993634
From
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