Process Mapping Certification Programme
This 2-day Process Mapping Certification Programme programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
Description
This 2-day Process Mapping Certification Programme programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
What your team will learn
Best suited for
Team leaders, supervisors, and emerging managers
Course Content
Provider
Optima Skills Academy
Optima Skills Academy is a Malaysian corporate training provider delivering Quality & Process Improvement programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.
Trainer team
Zainab Wong
Award-winning facilitator with two decades across Malaysian enterprises.
Daniel Tan
Seasoned corporate facilitator with a practical, workshop-driven style.
Available schedules
Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.
Reviews
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