Description

This 2-day IT Service Management (ITIL) Masterclass programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core IT Service Management (ITIL) Masterclass concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Cross-functional professionals and project teams

Course Content

Course scope
Duration 2 days
Format In-Person
Location Malacca City, Melaka
Pax 10 - 24

Provider

Cemerlang Performance Partners

Cemerlang Performance Partners

Cemerlang Performance Partners is a Malaysian corporate training provider delivering Technical & IT programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Rizal Yusof

Rizal Yusof

Lead
PMP Six Sigma Black Belt

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 1 reviews
Kumar Idris
18 Dec 2025

Good workshop; would have liked more time on the advanced material.

IT Service Management (ITIL) Masterclass
Starting from
RM 5,300.00
+ RM 410.00 per pax
Flat course fee + per participant
Claimable
Duration2 days
FormatIn-Person
LocationMalacca City, Melaka
Pax10 - 24
SchemeSBL-Khas
Programme ID10057522254
From
To