Description

This 1-day IT Service Management (ITIL) programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core IT Service Management (ITIL) concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 1 day
Format Online / Virtual
Location Online
Pax 6 - 32

Provider

Ignite Knowledge Group

Ignite Knowledge Group

Ignite Knowledge Group is a Malaysian corporate training provider delivering Leadership & Management, Technical & IT and Compliance & Legal programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Rajesh Kamal

Rajesh Kamal

Lead
PMP ACCA

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Daniel Ng

Daniel Ng

Co Trainer
HRD Corp Accredited Trainer ICF PCC

Industry practitioner turned trainer; blends real cases with hands-on practice.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.0 from 1 reviews
Amir Hassan
08 Nov 2025

Exactly what our team needed. Clear takeaways and confident delivery.

IT Service Management (ITIL)
Starting from
RM 2,200.00
Per Person
Claimable
Duration1 day
FormatOnline / Virtual
LocationOnline
Pax6 - 32
SchemeSBL-Khas
Programme ID10093361793
From
To