Description

This 1-day IT Service Management (ITIL) programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core IT Service Management (ITIL) concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Executives, managers, and department heads

Course Content

Course scope
Duration 1 day
Format Online / Virtual
Location Online
Pax 11 - 23

Provider

Ignite Knowledge Group

Ignite Knowledge Group

Ignite Knowledge Group is a Malaysian corporate training provider delivering Leadership & Management, Technical & IT and Compliance & Legal programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Deepa Chong

Deepa Chong

Lead
CISSP PRINCE2 Practitioner

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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IT Service Management (ITIL)
Starting from
RM 5,900.00
Per Group
Claimable
Duration1 day
FormatOnline / Virtual
LocationOnline
Pax11 - 23
SchemeSBL-Khas
Programme ID10029551866
From
To