Description

This 1-day IT Service Management (ITIL) programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core IT Service Management (ITIL) concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 1 day
Format Hybrid
Location Malacca City, Melaka
Pax 12 - 25

Provider

Paramount Training Institute

Paramount Training Institute

Paramount Training Institute is a Malaysian corporate training provider delivering Technical & IT programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Daniel Raj

Daniel Raj

Lead
Certified DiSC Facilitator ACCA

Award-winning facilitator with two decades across Malaysian enterprises.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

No reviews yet.

IT Service Management (ITIL)
Starting from
RM 9,100.00
Per Group
Claimable
Duration1 day
FormatHybrid
LocationMalacca City, Melaka
Pax12 - 25
SchemeSBL-Khas
Programme ID10077829325
From
To