Description

This 1-day IT Service Management (ITIL) programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core IT Service Management (ITIL) concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 1 day
Format Online / Virtual
Location Online
Pax 7 - 31

Provider

Cemerlang Performance Partners

Cemerlang Performance Partners

Cemerlang Performance Partners is a Malaysian corporate training provider delivering Technical & IT programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Rizal Yusof

Rizal Yusof

Lead
PMP Six Sigma Black Belt

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

2.5 from 2 reviews
Mei Ling Idris
22 Feb 2026
Grace Yusof
13 Dec 2025
IT Service Management (ITIL)
Starting from
RM 1,210.00
Per Person
Claimable
Duration1 day
FormatOnline / Virtual
LocationOnline
Pax7 - 31
SchemeSBL-Khas
Programme ID10047992958
From
To