Description

This 2-day Hospitality Service Excellence Practitioner Course programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Hospitality Service Excellence Practitioner Course concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Cross-functional professionals and project teams

Course Content

Course scope
Duration 2 days
Format In-Person
Location Kuching, Sarawak
Pax 7 - 32

Provider

Beacon Performance Institute

Beacon Performance Institute

Beacon Performance Institute is a Malaysian corporate training provider delivering Technical & IT and Leadership & Management programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Faizal Ismail

Faizal Ismail

Lead
ACCA PhD

Industry practitioner turned trainer; blends real cases with hands-on practice.

Vino Chong

Vino Chong

Co Trainer
Certified DiSC Facilitator ACCA

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 1 reviews
Shalini Goh
30 May 2026

Great content and hands-on exercises. A little rushed near the end, but solid overall.

Hospitality Service Excellence Practitioner Course
Starting from
RM 4,450.00
+ RM 470.00 per pax
Flat course fee + per participant
Claimable
Duration2 days
FormatIn-Person
LocationKuching, Sarawak
Pax7 - 32
SchemeSBL-Khas
Programme ID10018839431
From
To