Description

This 3-day Hospitality Service Excellence Practitioner Course programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Hospitality Service Excellence Practitioner Course concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 3 days
Format Online / Virtual
Location Online
Pax 7 - 21

Provider

Beacon Talent Academy

Beacon Talent Academy

Beacon Talent Academy is a Malaysian corporate training provider delivering Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Li Hua Pillai

Li Hua Pillai

Lead
ICF PCC CFA

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Farah Idris

Farah Idris

Co Trainer
PMP NIOSH SHO

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 1 reviews
Rizal Tan
18 Dec 2025
Hospitality Service Excellence Practitioner Course
Starting from
RM 1,410.00
Per Person
Claimable
Duration3 days
FormatOnline / Virtual
LocationOnline
Pax7 - 21
SchemeSBL-Khas
Programme ID10051234624
From
To