Description

This 3-day Hospitality Service Excellence programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Hospitality Service Excellence concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Executives, managers, and department heads

Course Content

Course scope
Duration 3 days
Format Online / Virtual
Location Online
Pax 10 - 36

Provider

Ignite Performance PLT

Ignite Performance PLT

Ignite Performance PLT is a Malaysian corporate training provider delivering Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Faizal Chong

Faizal Chong

Lead
HRD Corp Accredited Trainer PMP

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Nurul Abdullah

Nurul Abdullah

Co Trainer
ICF PCC MBA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 1 reviews
Wei Ming Nair
29 May 2026

Great content and hands-on exercises. A little rushed near the end, but solid overall.

Hospitality Service Excellence
Starting from
RM 910.00
Per Person
Claimable
Duration3 days
FormatOnline / Virtual
LocationOnline
Pax10 - 36
SchemeSBL-Khas
Programme ID10048695156
From
To