Description

This 2-day Hospitality Service Excellence (2026 Edition) programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Hospitality Service Excellence (2026 Edition) concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 2 days
Format In-Person
Location Seremban, Negeri Sembilan
Pax 12 - 37

Provider

Summit Performance PLT

Summit Performance PLT

Summit Performance PLT is a Malaysian corporate training provider delivering Industry-Specific and Health, Safety & Environment programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Li Hua Kamal

Li Hua Kamal

Lead
PMP MBA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Deepa Yusof

Deepa Yusof

Co Trainer
HRD Corp Accredited Trainer PRINCE2 Practitioner

Industry practitioner turned trainer; blends real cases with hands-on practice.

Anand Kamal

Anand Kamal

Assistant
CISSP NIOSH SHO

Industry practitioner turned trainer; blends real cases with hands-on practice.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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Hospitality Service Excellence (2026 Edition)
Starting from
RM 7,700.00
Per Group
Claimable
Duration2 days
FormatIn-Person
LocationSeremban, Negeri Sembilan
Pax12 - 37
SchemeSBL-Khas
Programme ID10086852728
From
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