Description

This 1-day Hospitality Service Excellence programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Hospitality Service Excellence concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 1 day
Format Hybrid
Location Seremban, Negeri Sembilan
Pax 5 - 38

Provider

Crestview Growth Institute

Crestview Growth Institute

Crestview Growth Institute is a Malaysian corporate training provider delivering Industry-Specific, Communication & Soft Skills and Sales & Marketing programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Ahmad Abdullah

Ahmad Abdullah

Lead
Six Sigma Black Belt Certified DiSC Facilitator

Industry practitioner turned trainer; blends real cases with hands-on practice.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.0 from 1 reviews
Suresh Goh
11 Mar 2026

Good workshop; would have liked more time on the advanced material.

Hospitality Service Excellence
Starting from
RM 1,910.00
Per Person
Claimable
Duration1 day
FormatHybrid
LocationSeremban, Negeri Sembilan
Pax5 - 38
SchemeSBL-Khas
Programme ID10036789506
From
To