Description

This 2-day Handling Difficult Conversations Masterclass programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Handling Difficult Conversations Masterclass concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Executives, managers, and department heads

Course Content

Course scope
Duration 2 days
Format In-Person
Location Kuala Lumpur
Pax 8 - 30

Provider

Apex Excellence Consultancy

Apex Excellence Consultancy

Apex Excellence Consultancy is a Malaysian corporate training provider delivering Communication & Soft Skills, Finance & Accounting and Health, Safety & Environment programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Siti Kumar

Siti Kumar

Lead
NIOSH SHO PhD

Industry practitioner turned trainer; blends real cases with hands-on practice.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.3 from 3 reviews
Priya Goh
10 Feb 2026

Strong facilitation and real business examples — the team was engaged throughout.

Amir Subramaniam
25 Jan 2026

Strong facilitation and real business examples — the team was engaged throughout.

Rizal Kamal
12 Jan 2026
Handling Difficult Conversations Masterclass
Starting from
RM 2,230.00
Per Person
Claimable
Duration2 days
FormatIn-Person
LocationKuala Lumpur
Pax8 - 30
SchemeSBL-Khas
Programme ID10040471696
From
To