Description

This 1-day Handling Difficult Conversations programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Handling Difficult Conversations concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 1 day
Format Hybrid
Location Malacca City, Melaka
Pax 8 - 36

Provider

Sapphire Learning Academy

Sapphire Learning Academy

Sapphire Learning Academy is a Malaysian corporate training provider delivering Sales & Marketing and Communication & Soft Skills programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Grace Chong

Grace Chong

Lead
MBA PRINCE2 Practitioner

Seasoned corporate facilitator with a practical, workshop-driven style.

Adrian Rahman

Adrian Rahman

Co Trainer
Certified DiSC Facilitator CFA

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

3.0 from 1 reviews
Siti Wong
30 Oct 2025
Handling Difficult Conversations
Starting from
RM 9,450.00
Per Group
Claimable
Duration1 day
FormatHybrid
LocationMalacca City, Melaka
Pax8 - 36
SchemeSBL-Khas
Programme ID10012139763
From
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