Description

This 1-day Customer Experience Design Workshop programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Customer Experience Design Workshop concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Executives, managers, and department heads

Course Content

Course scope
Duration 1 day
Format Hybrid
Location Malacca City, Melaka
Pax 10 - 20

Provider

Skyline Corporate Hub

Skyline Corporate Hub

Skyline Corporate Hub is a Malaysian corporate training provider delivering Sales & Marketing programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Vivian Tan

Vivian Tan

Lead
Certified DiSC Facilitator CFA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Vivian Pillai

Vivian Pillai

Co Trainer
Certified DiSC Facilitator ACCA

Award-winning facilitator with two decades across Malaysian enterprises.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 1 reviews
Farah Ong
31 Dec 2025
Customer Experience Design Workshop
Starting from
RM 2,320.00
Per Person
Claimable
Duration1 day
FormatHybrid
LocationMalacca City, Melaka
Pax10 - 20
SchemeSBL-Khas
Programme ID10064084279
From
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