Description

This 1-day Customer Experience Design Essentials programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Customer Experience Design Essentials concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Cross-functional professionals and project teams

Course Content

Course scope
Duration 1 day
Format Hybrid
Location George Town, Penang
Pax 10 - 27

Provider

Wawasan Knowledge PLT

Wawasan Knowledge PLT

Wawasan Knowledge PLT is a Malaysian corporate training provider delivering Sales & Marketing programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Vivian Abdullah

Vivian Abdullah

Lead
MBA NIOSH SHO

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

5.0 from 1 reviews
Amir Subramaniam
27 Dec 2025

Knowledgeable trainer and smooth logistics. HRD Corp claim was straightforward.

Customer Experience Design Essentials
Starting from
RM 1,560.00
Per Person
Claimable
Duration1 day
FormatHybrid
LocationGeorge Town, Penang
Pax10 - 27
SchemeSBL-Khas
Programme ID10026102981
From
To