Customer Experience Design Essentials
This 2-day Customer Experience Design Essentials programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
Description
This 2-day Customer Experience Design Essentials programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
What your team will learn
Best suited for
Team leaders, supervisors, and emerging managers
Course Content
Provider
Quantum Leadership Consultancy
Quantum Leadership Consultancy is a Malaysian corporate training provider delivering Quality & Process Improvement programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.
Trainer team
Boon Keat Nair
Industry practitioner turned trainer; blends real cases with hands-on practice.
Rajesh Lee
Seasoned corporate facilitator with a practical, workshop-driven style.
Vino Raj
HRD Corp accredited trainer specialising in applied, outcome-focused sessions.
Available schedules
Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.
Reviews
Great content and hands-on exercises. A little rushed near the end, but solid overall.
