Customer Experience Design Certification Programme

Description

This 1-day Customer Experience Design Certification Programme programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Best suited for

Individual contributors and technical specialists

Course Content

Provider

Wawasan Knowledge PLT

Wawasan Knowledge PLT is a Malaysian corporate training provider delivering Sales & Marketing programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

Trainer team

Zainab Subramaniam

Lead

Six Sigma Black Belt CFA

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Rizal Kamal

Co Trainer

ICF PCC Certified DiSC Facilitator

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Vivian Abdullah

Assistant

MBA NIOSH SHO

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.