Description

This 1-day Customer Experience Design programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. Certificates of completion are issued to all participants.

What your team will learn

Apply core Customer Experience Design concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Executives, managers, and department heads

Course Content

Course scope
Duration 1 day
Format Online / Virtual
Location Online
Pax 5 - 39

Provider

Skyline Edu Institute

Skyline Edu Institute

Skyline Edu Institute is a Malaysian corporate training provider delivering Communication & Soft Skills, Sales & Marketing and Health, Safety & Environment programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Grace Chong

Grace Chong

Lead
PMP MBA

Award-winning facilitator with two decades across Malaysian enterprises.

Jason Tan

Jason Tan

Co Trainer
ACCA PhD

Industry practitioner turned trainer; blends real cases with hands-on practice.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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Customer Experience Design
Starting from
RM 2,360.00
Per Person
Duration1 day
FormatOnline / Virtual
LocationOnline
Pax5 - 39
From
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