Description

This 1-day Customer Experience Design programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Customer Experience Design concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 1 day
Format In-Person
Location Cyberjaya, Selangor
Pax 7 - 25

Provider

Zenith Advisory Academy

Zenith Advisory Academy

Zenith Advisory Academy is a Malaysian corporate training provider delivering Sales & Marketing programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Jason Subramaniam

Jason Subramaniam

Lead
HRD Corp Accredited Trainer PhD

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.0 from 1 reviews
Amir Raj
08 Jun 2026

Great content and hands-on exercises. A little rushed near the end, but solid overall.

Customer Experience Design
Starting from
RM 1,830.00
Per Person
Claimable
Duration1 day
FormatIn-Person
LocationCyberjaya, Selangor
Pax7 - 25
SchemeSBL-Khas
Programme ID10017457351
From
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