Customer Experience Design
This 2-day Customer Experience Design programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
Description
This 2-day Customer Experience Design programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
What your team will learn
Best suited for
Individual contributors and technical specialists
Course Content
Provider
Catalyst Knowledge Hub
Catalyst Knowledge Hub is a Malaysian corporate training provider delivering Sales & Marketing and Finance & Accounting programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.
Trainer team
Deepa Wong
Seasoned corporate facilitator with a practical, workshop-driven style.
Rajesh Ong
HRD Corp accredited trainer specialising in applied, outcome-focused sessions.
Wei Ming Menon
HRD Corp accredited trainer specialising in applied, outcome-focused sessions.
Available schedules
Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.
Reviews
Practical, well-paced, and immediately useful back at work. Would book again.
