Aviation Customer Service Masterclass
This 2-day Aviation Customer Service Masterclass programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
Description
This 2-day Aviation Customer Service Masterclass programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.
What your team will learn
Best suited for
Executives, managers, and department heads
Course Content
Provider
Optima Advisory PLT
Optima Advisory PLT is a Malaysian corporate training provider delivering Human Resources, Industry-Specific and Health, Safety & Environment programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.
Trainer team
Michelle Lim
Industry practitioner turned trainer; blends real cases with hands-on practice.
Available schedules
Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.
Reviews
Strong facilitation and real business examples — the team was engaged throughout.
