Description

This 1-day Aviation Customer Service for Managers programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service for Managers concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 1 day
Format Hybrid
Location Alor Setar, Kedah
Pax 8 - 26

Provider

Momentum Corporate Consultancy

Momentum Corporate Consultancy

Momentum Corporate Consultancy is a Malaysian corporate training provider delivering Health, Safety & Environment programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Grace Ismail

Grace Ismail

Lead
NIOSH SHO PhD

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Kevin Raj

Kevin Raj

Co Trainer
Certified DiSC Facilitator ACCA

Seasoned corporate facilitator with a practical, workshop-driven style.

Suresh Ismail

Suresh Ismail

Assistant
Six Sigma Black Belt ACCA

HRD Corp accredited trainer specialising in applied, outcome-focused sessions.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

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Aviation Customer Service for Managers
Starting from
RM 3,150.00
+ RM 540.00 per pax
Flat course fee + per participant
Claimable
Duration1 day
FormatHybrid
LocationAlor Setar, Kedah
Pax8 - 26
SchemeSBL-Khas
Programme ID10068809942
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