Description

This 3-day Aviation Customer Service programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered live online, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 3 days
Format Online / Virtual
Location Online
Pax 6 - 28

Provider

Beacon Skills Institute

Beacon Skills Institute

Beacon Skills Institute is a Malaysian corporate training provider delivering Finance & Accounting, Communication & Soft Skills and Compliance & Legal programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

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Trainer team

Anand Rahman

Anand Rahman

Lead
HRD Corp Accredited Trainer ICF PCC

Industry practitioner turned trainer; blends real cases with hands-on practice.

Michelle Rahman

Michelle Rahman

Co Trainer
ICF PCC ACCA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

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Aviation Customer Service
Starting from
RM 2,230.00
Per Person
Claimable
Duration3 days
FormatOnline / Virtual
LocationOnline
Pax6 - 28
SchemeSBL-Khas
Programme ID10080980792
From
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