Description

This 2-day Aviation Customer Service programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in a hybrid (in-person + online) format, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

New and aspiring managers

Course Content

Course scope
Duration 2 days
Format Hybrid
Location Kuantan, Pahang
Pax 10 - 40

Provider

Zenith Training Partners

Zenith Training Partners

Zenith Training Partners is a Malaysian corporate training provider delivering Quality & Process Improvement and Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Hafiz Zulkifli

Hafiz Zulkifli

Lead
Six Sigma Black Belt ACCA

Industry practitioner turned trainer; blends real cases with hands-on practice.

Vino Ismail

Vino Ismail

Co Trainer
PMP CISSP

Industry practitioner turned trainer; blends real cases with hands-on practice.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.5 from 2 reviews
Rajesh Kamal
14 May 2026

Practical, well-paced, and immediately useful back at work. Would book again.

Zainab Chong
03 Apr 2026

Knowledgeable trainer and smooth logistics. HRD Corp claim was straightforward.

Aviation Customer Service
Starting from
RM 480.00
Per Person
Claimable
Duration2 days
FormatHybrid
LocationKuantan, Pahang
Pax10 - 40
SchemeSBL-Khas
Programme ID10055876610
From
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