Description

This 1-day Aviation Customer Service programme equips Malaysian corporate teams with practical, workplace-ready skills. Delivered in-person, it blends facilitated discussion, hands-on activities, and real business scenarios. The course is HRD Corp claimable under the SBL-Khas scheme.

What your team will learn

Apply core Aviation Customer Service concepts to day-to-day work
Build practical capability through guided, hands-on exercises
Drive measurable improvement back on the job

Best suited for

Team leaders, supervisors, and emerging managers

Course Content

Course scope
Duration 1 day
Format In-Person
Location Johor Bahru, Johor
Pax 7 - 24

Provider

Prime Talent Institute

Prime Talent Institute

Prime Talent Institute is a Malaysian corporate training provider delivering Leadership & Management and Industry-Specific programmes for organisations of every size. All courses are practical, facilitator-led, and HRD Corp claimable where indicated.

View provider profile

Trainer team

Jason Kamal

Jason Kamal

Lead
ICF PCC Certified DiSC Facilitator

Award-winning facilitator with two decades across Malaysian enterprises.

Shalini Goh

Shalini Goh

Co Trainer
CISSP NIOSH SHO

Industry practitioner turned trainer; blends real cases with hands-on practice.

Rizal Zulkifli

Rizal Zulkifli

Assistant
HRD Corp Accredited Trainer PhD

Seasoned corporate facilitator with a practical, workshop-driven style.

Available schedules

Schedules are confirmed during quotation. Share your preferred training dates in the enquiry form.

Reviews

4.0 from 2 reviews
Zainab Chong
27 Jan 2026

Practical, well-paced, and immediately useful back at work. Would book again.

Deepa Kamal
25 Nov 2025

Strong facilitation and real business examples — the team was engaged throughout.

Aviation Customer Service
Starting from
RM 2,300.00
Per Person
Claimable
Duration1 day
FormatIn-Person
LocationJohor Bahru, Johor
Pax7 - 24
SchemeSBL-Khas
Programme ID10044490910
From
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